Investigating Stakeholder Perspectives on the Knowledge Management of Construction Projects: A Case Study of the Vietnamese Construction Industry

Knowledge management (KM) is imperative for the successful completion of complex projects. This research, which constitutes a recent doctoral dissertation, centers on exploring the KM practices of internal project stakeholders in managing emergent events within construction projects during the const...

Full description

Saved in:
Bibliographic Details
Published in:Buildings (Basel) 2023-11, Vol.13 (11), p.2745
Main Authors: Ulhaq, Irfan, Maqsood, Tayyab, Khalfan, Malik, Le, Tiendung, Rauf, Abdul
Format: Article
Language:English
Subjects:
building projects
Case studies
Communication
Competitive advantage
Construction companies
Construction industry
Construction management
Context
Customization
Data analysis
design variations
emergent events
Explicit knowledge
Information management
Investigations
Knowledge management
Knowledge sharing
Literature reviews
Problem solving
Project engineering
Project management
Qualitative analysis
Stockholders
Tacit knowledge
Vietnam
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Knowledge management (KM) is imperative for the successful completion of complex projects. This research, which constitutes a recent doctoral dissertation, centers on exploring the KM practices of internal project stakeholders in managing emergent events within construction projects during the construction stage. Herein, a qualitative approach was utilized. Twenty-five semi-structured interviews were conducted with experts from five internal project stakeholders. A thematic analysis was subsequently conducted using NVivo12 qualitative data analysis software. This study identified a total of eleven types of events categorized into four major themes. Furthermore, the analysis highlighted KM mechanisms applied by construction project stakeholders to overcome the events. In the emergent events context, personalization techniques, such as face-to-face meetings and discussions, are more effective for problem-solving. This study aims to enable Vietnamese construction companies to understand the importance of different KM mechanisms in the emergent events context and offers recommendations on effective KM.
ISSN:2075-5309
2075-5309
DOI:10.3390/buildings13112745