The Relationship between Organizational Justice and Quality Performance among Healthcare Workers: A Pilot Study

Organization justice refers to the extent to which employees perceive workplace procedure, interactions, and outcomes to be fair in nature. So, this study aimed to investigate the relationship between organizational justice and quality performance among health care workers. The study was conducted a...

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Bibliographic Details
Published in:TheScientificWorld 2014-01, Vol.2014 (2014), p.1-7
Main Author: Mohammed, Salwa A.
Format: Article
Language:English
Subjects:
Adult
Aged
Attitudes
Data collection
Distributive justice
Egypt
Employee attitude
Employee performance
Employee Performance Appraisal
Female
Health care
Health Personnel
Hospitals
Humans
Job satisfaction
Male
Management
Medical personnel
Medical research
Middle Aged
Nurses
Organizational change
Organizational communication
Organizational justice
Perception
Perceptions
Physicians
Pilot Projects
Practice
Procedural justice
Professions
Questionnaires
Social aspects
Social Justice
Surveys and Questionnaires
Total quality
Workers
Workplace
Young Adult
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Summary:Organization justice refers to the extent to which employees perceive workplace procedure, interactions, and outcomes to be fair in nature. So, this study aimed to investigate the relationship between organizational justice and quality performance among health care workers. The study was conducted at the Public Hospital in Fayoum, Egypt. The study included a convenience sample of 100 healthcare workers (60 nurses and 40 physicians) that were recruited. Tools used for data collection included (1) questionnaire sheet which is used to measure health workers’ perception of organizational justices. It includes four types: distributive, procedural, interpersonal, and informational justice. (2) Quality performance questionnaire sheet: this tool was used to examine health workers’ perception regarding their quality performance. It contained three types: information, value, and skill. The results revealed that a positive correlation was found between organizational justice components and quality performance among the various categories of health workers’ perception ( P ≤ 0.05 ) . It has been recommended to replicate the study on a larger probability sample from different hospital settings to achieve more generalizable results and reinforce justice during organization of ministry centers in Egypt.
ISSN:2356-6140
1537-744X
1537-744X
DOI:10.1155/2014/757425