Potential value of patient record review to assess and improve patient safety in general practice: A systematic review

Background: There is limited research, and guidance, on how to address safety in general practice proactively. Objectives: This review aimed to synthesize the literature describing the use of patient record review (PRR) to measure and improve patient safety in primary care. The PRR methodologies uti...

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Bibliographic Details
Published in:The European journal of general practice 2018-01, Vol.24 (1), p.192-201
Main Authors: Madden, Caoimhe, Lydon, Sinéad, Curran, Ciara, Murphy, Andrew W., O'Connor, Paul
Format: Article
Language:English
Subjects:
General Practice
Humans
Medical Audit
medical error
Medical Errors - prevention & control
patient safety
Patient Safety - standards
Primary care
Quality Improvement
record review
Systematic Review
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Summary:Background: There is limited research, and guidance, on how to address safety in general practice proactively. Objectives: This review aimed to synthesize the literature describing the use of patient record review (PRR) to measure and improve patient safety in primary care. The PRR methodologies utilized and the resulting outcomes were examined. Methods: Searches were conducted using Medline, Embase, CINAHL and PsycINFO in February 2017. Reference lists of included studies and existing review papers were also screened. English language, peer-reviewed studies that utilized PRR to identify patient safety incidents (PSIs) occurring in general practice were included. Two researchers independently extracted data from articles and applied the Quality Assessment Tool for Studies with Diverse Designs. Results: A total of 3265 studies were screened, with 15 included. Trigger tools were the most frequent method used for the PRRs (n = 6). The mean number of safety incidents per 100 records was 12.6. Within studies, a mean of 30.6% of incidents were associated with severe harm (range 8.6-50%), and a mean of 55.6% of incidents was considered preventable (range 32.7-93.5%). The most commonly identified types of PSIs related to medication and prescribing, diagnosis, communication and treatment. Three studies reported on improvement actions taken after the PRRs. Conclusion: This review suggests that PRR may be a promising means of proactively identifying patient safety incidents and informing improvements.
ISSN:1381-4788
1751-1402
DOI:10.1080/13814788.2018.1491963