A Literature Survey of How to Convey Transparency in Co-Located Human–Robot Interaction

In human–robot interaction, transparency is essential to ensure that humans understand and trust robots. Understanding is vital from an ethical perspective and benefits interaction, e.g., through appropriate trust. While there is research on explanations and their content, the methods used to convey...

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Bibliographic Details
Published in:Multimodal technologies and interaction 2023-03, Vol.7 (3), p.25
Main Authors: Schött, Svenja Y., Amin, Rifat Mehreen, Butz, Andreas
Format: Article
Language:English
Subjects:
Artificial intelligence
Collaboration
Communication
Decision making
Design
Designers
Digital libraries
Digital systems
HRI
Literature reviews
modality
Robotics
Robotics industry
Robots
Surveys
Systematic review
Terminology
transparency
understandability
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Summary:In human–robot interaction, transparency is essential to ensure that humans understand and trust robots. Understanding is vital from an ethical perspective and benefits interaction, e.g., through appropriate trust. While there is research on explanations and their content, the methods used to convey the explanations are underexplored. It remains unclear which approaches are used to foster understanding. To this end, we contribute a systematic literature review exploring how robot transparency is fostered in papers published in the ACM Digital Library and IEEE Xplore. We found that researchers predominantly rely on monomodal visual or verbal explanations to foster understanding. Commonly, these explanations are external, as opposed to being integrated in the robot design. This paper provides an overview of how transparency is communicated in human–robot interaction research and derives a classification with concrete recommendations for communicating transparency. Our results establish a solid base for consistent, transparent human–robot interaction designs.
ISSN:2414-4088
2414-4088
DOI:10.3390/mti7030025