Factors affecting community pharmacists’ capacity to deliver pharmacy services in Zhengzhou, China: a cross-sectional study

ObjectiveTo assess the factors that affect the capacity of community pharmacists to deliver pharmacy services (PSs) in Zhengzhou, China.DesignAn online, cross-sectional survey was conducted.Setting and participantsA stratified sampling method was used to select community pharmacists for questionnair...

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Bibliographic Details
Published in:BMJ open 2024-10, Vol.14 (10), p.e083104
Main Authors: Meng, Wenxin, Wang, Yanan, Shen, Jian, Yan, Mingxun, Hu, Yuanjia, Jiang, Rong
Format: Article
Language:English
Subjects:
Adult
Attitude of Health Personnel
Capacity Building
Careers
China
Communication
Community Pharmacy Services - organization & administration
Cross-Sectional Studies
Drug stores
Education, Pharmacy, Continuing
Factor Analysis, Statistical
Female
Health Services
Health services research
Humans
Job Satisfaction
Male
Middle Aged
Patients
Pharmacists
Professional Role
Questionnaires
Regression analysis
Rural areas
Surveys and Questionnaires
Wages & salaries
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Summary:ObjectiveTo assess the factors that affect the capacity of community pharmacists to deliver pharmacy services (PSs) in Zhengzhou, China.DesignAn online, cross-sectional survey was conducted.Setting and participantsA stratified sampling method was used to select community pharmacists for questionnaires. A total of 124 community pharmacists from various districts of Zhengzhou were included in this study.ResultsPrincipal component regression analysis showed that cumulative hours of continuing education (CE), job satisfaction, career prospects, awareness of the need for CE and income had a positive impact on pharmacists’ capacity to deliver PS, with a gradually decreasing degree of influence.ConclusionsMost pharmacists felt that their capacity to provide PS met the basic public requirements. Cumulative CE hours had the most significant effect on pharmacists’ capacity to provide PS, while income had the least effect. The government, grassroots community pharmacies, pharmacists and the public should formulate timely and targeted measures to enhance the PS capacity of community pharmacists.
ISSN:2044-6055
2044-6055
DOI:10.1136/bmjopen-2023-083104