The Impact of COVID-19 Crisis upon the Effectiveness of E-learning in Higher Education Institution

The infestation of the world pandemic has significantly changed the landscape of teaching and learning experience in Malaysia.  Particularly for the institution under study, E-learning, previously used as the support medium to face-to-face classroom teaching, has become the primary medium of teachin...

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Bibliographic Details
Published in:Nashrīyah-i mudīrīyat-i fannāvarī-i iṭṭilāʻāt 2021-07, Vol.13 (3), p.160-177
Main Authors: Sharina Osman, Muna Norkhairunnisak Ustadi, Hanna Kamila Zahrol Kamar, Nur Hasliza Johari, Nur ‘Amirah Ismail
Format: Article
Language:eng ; per
Subjects:
covid-19
e-learning
perceived ease of use
perceived usefulness
self-motivation
smart pls
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Summary:The infestation of the world pandemic has significantly changed the landscape of teaching and learning experience in Malaysia.  Particularly for the institution under study, E-learning, previously used as the support medium to face-to-face classroom teaching, has become the primary medium of teaching and learning amid Covid-19.  E-learning platform has replaced the face-to-face classes. Even though it is only a temporary approach, less is known in terms of its effectiveness.  The present paper intends to examine the factors contributing to E-learning's effectiveness in a Higher Education Institution in Malaysia amid the COVID-19 crisis. The Technology Acceptance Model underpinned the conceptual framework.   This study investigated the relationship between the independent variables (perceived usefulness, perceived ease of use, and self-motivation) and E-learning effectiveness.  The data were collected through an online self-administrated questionnaire using Google form and received a total of 354 respondents.  The data were analyzed using SPSS and Smart PLS.  The findings revealed that perceived usefulness, perceived ease of use, and self-motivation positively influenced E-learning's effectiveness.  This paper concluded that regardless of whether as the support medium or the primary medium in the teaching and learning process, the determinant to E-Learning effectiveness is still perceived the same. This study also supports the TAM proposition while incorporate self-motivation in measuring learning effectiveness.
ISSN:2008-5893
2423-5059
DOI:10.22059/jitm.2021.83235