Job demands at the patient’s bedside and their effects on stress and satisfaction of nurses

AimThe study aimed to assess job demands at the patient’s bedside and to evaluate the contribution of this central workplace to the stress and satisfaction of nurses.DesignIn this cross-sectional survey study, a questionnaire was compiled and all registered nurses from intensive, general and interme...

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Bibliographic Details
Published in:BMJ open quality 2023-03, Vol.12 (1), p.e002025
Main Authors: Wenderott, Katharina, Franz, Shiney, Friedrich, Martin G, Boos, Margarete
Format: Article
Language:English
Subjects:
Burnout, Professional
Burnout, Professional - psychology
Cross-Sectional Studies
Healthcare quality improvement
Humans
Job Satisfaction
Likert scale
Nurses
Nursing
Occupational health
Original Research
Pandemics
Participation
Patient Satisfaction
Personal Satisfaction
Professions
Questionnaires
Response rates
STRESS
Working conditions
Workloads
Workplace - psychology
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Summary:AimThe study aimed to assess job demands at the patient’s bedside and to evaluate the contribution of this central workplace to the stress and satisfaction of nurses.DesignIn this cross-sectional survey study, a questionnaire was compiled and all registered nurses from intensive, general and intermediate care wards at a large German hospital were invited to participate.MethodsThe questionnaire used a list of care activities to assess nurses' workload at the patient’s bed. The German Copenhagen Psychosocial Questionnaire and an adapted version of the German Perceived Stress Scale were used to measure nurses’ stress and burn-out, and single items to assess health status, organisational commitment, job satisfaction, and satisfaction with the quality of care. The questionnaire was returned by 389 nurses.ResultsExpected correlations of workload at the patient’s bed with stress, burn-out and satisfaction of the nurses were shown. A moderating effect of organisational commitment was non-existent but was shown for the self-assessed health on the correlation between workload and satisfaction with the quality of care. Organisational commitment correlated negatively with stress and burn-out and positively with satisfaction. The study provides evidence that rates of burn-out and stress do not differ based on the work area of nurses. Because job demands at the patient’s bed correlated with all outcomes, measures to improve this specific workspace are sensible.
ISSN:2399-6641
2399-6641
DOI:10.1136/bmjoq-2022-002025