The contribution of quality management practices to student performance: Mediated by school culture

• Published in: Heliyon 2024-08, Vol.10 (15), p.e34892, Article e34892
• Main Authors: Parveen, Khalida, Phuc, Tran Quang Bao, Alghamdi, Abdulelah A., Kumar, Tribhuwan, Aslam, Sarfraz, Shafiq, Muhammad, Saleem, Atif
• Format: Article
• Language: English
• Subjects: Quality management practices; Quality of education; School culture; Student performance
• ISSN: 2405-8440; 2405-8440
• DOI: 10.1016/j.heliyon.2024.e34892

School management is responsible and accountable for implementing educational policies into practice effectively and efficiently to provide quality education. Simultaneously, school management can grasp the core features of the whole school process and identify the relationship among three variables: quality management practices, school culture, and student performance. The current study aims to explore the school principals' perception about quality management practices and its relationship with school culture and student performance in the public secondary schools of Punjab province, Pakistan. In order to achieve the objectives of the study, the study adopted an exploratory sequential mix-methods research design. The researcher conducted a systematic literature review of sixty-three previous studies and interviews with eleven school principals for the qualitative data. Based on results obtained from the qualitative phase, a questionnaire was prepared and dispatched to 150 school principals to get quantitative data. Successively 120 valid responses were received. SEM analysis was performed to get quantitative results. The study's preliminary conclusion demonstrated a positive connection between quality management and student performance in public secondary schools, and quality management was also a significant predictor of school culture. Further, school culture served as a complete mediator between quality management and student performance.