Application Of Queueing Theory In Hospital Management

Application of queueing theory has been attempted to improve the delivery of patient care services in the out patient department of the Paediatric hospital. Traffic intensity was observed to be 0.8788 with a mean waiting time of 23.93 minutes, indicating congestion and over crowding in the system. S...

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Bibliographic Details
Published in:Indian journal of community medicine 1992, Vol.17 (3), p.102-108
Main Authors: Joshi, P.L, Bhattacharya, M, Kumar, D, Raj, B.C, Agarwal, V.K
Format: Article
Language:English
Online Access:Get full text
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Summary:Application of queueing theory has been attempted to improve the delivery of patient care services in the out patient department of the Paediatric hospital. Traffic intensity was observed to be 0.8788 with a mean waiting time of 23.93 minutes, indicating congestion and over crowding in the system. Situation analysis under different assumptions have been carried out.
ISSN:0970-0218
1998-3581
DOI:10.4103/0970-0218.53671