Digitalization of Management Processes in Small and Medium-Sized Enterprises—An Overview of Low-Code and No-Code Platforms

The permanent digitization of management processes entails, among other things, a need for the automation of the process of making certain business decisions. The aim of the article is to review and evaluate low-code/no-code platforms used, for instance, in small and medium-sized enterprises, availa...

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Bibliographic Details
Published in:Applied sciences 2023-12, Vol.13 (24), p.13078
Main Authors: Domański, Roman, Wojciechowski, Hubert, Lewandowicz, Jacek, Hadaś, Łukasz
Format: Article
Language:English
Subjects:
Content analysis
digitalization of management processes
Digitization
Efficiency
Forecasts and trends
grey incidence analysis (GIA)
low-code/no-code platform
Research methodology
Small & medium sized enterprises-SME
small and medium-sized enterprises (SMEs)
Software
System theory
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Summary:The permanent digitization of management processes entails, among other things, a need for the automation of the process of making certain business decisions. The aim of the article is to review and evaluate low-code/no-code platforms used, for instance, in small and medium-sized enterprises, available on the Polish IT market. Using a systematic literature review, an assessment of the scale of the discussed issue, involving the number of publications, detailed topics covered, etc., is provided in the theoretical part of the study. During our research, using grey incidence analysis, a ranking of low-code/no-code platforms is created based on the characteristics that they offer. The article highlights the benefits of using new technologies in the form of low-code/no-code platforms in the management of smaller organizations.
ISSN:2076-3417
2076-3417
DOI:10.3390/app132413078