Road to healthcare professional’s burnout: poor empathy and impaired work ability, are they cause or effect?

Introduction: Occupational stress is inevitable, but prolonged and intense can lead to serious health problems. Neglecting this significant aspect of work and inadequate treatment of the first indicators results in the reduced working capacity of healthcare professionals. Material and methods: Asses...

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Bibliographic Details
Published in:Journal of Health Sciences (Sarajevo) 2019-08, Vol.9 (2), p.99
Main Authors: Sadiković, Alija, Kurtić, Azra, Sadiković, Olivera, Mulić, Maida, Džubur- Alić, Amela, Smajović, Munib, Pašalić, Arzija
Format: Article
Language:English
Subjects:
Burnout
Emotions
Empathy
Health care
Health problems
Hospitals
Intensive care
Intensive care units
Medical personnel
Occupational health
Professionals
Psychological stress
Stress
Work capacity
Workability
Working conditions
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Summary:Introduction: Occupational stress is inevitable, but prolonged and intense can lead to serious health problems. Neglecting this significant aspect of work and inadequate treatment of the first indicators results in the reduced working capacity of healthcare professionals. Material and methods: Assessing working conditions of 100 healthcare professionals regarding stress impact on empathy and workability was the primary goal of this study. A survey was conducted to identify differences between work in intensive care units and other clinical departments all related to empathy, workability, and stress perceiving to determine what is a better predictor of workability. Results: In the research group “intensive care units”, significantly lower empathy quotients, poorer workability, and different stressors were registered compared to research groups named “other departments”. Conclusion: The main conclusion of the study states different dynamics in the working environment of intensive care units compared to other departments that could potentially harm the personal capacity of healthcare professionals. 
ISSN:2232-7576
1986-8049
DOI:10.17532/jhsci.2019.884