A Study of the Effect of Linguistic Justice of Organization's Managers on Social Capital by Intermediate Variable of the Trust Mediation (case study : Administration of South Khorasan province)

• Published in: Pizhūhish/hā-yi mudīriyyat-i ̒umūmī (Online) 2017-05, Vol.10 (35), p.299-324
• Main Authors: Abdolmajid Imani, Monire Saleh Nia, Fateme Mohammadi
• Format: Article
• Language: per
• Subjects: linguistic justice; public trust; social capital
• ISSN: 2538-3418; 2676-7880
• DOI: 10.22111/jmr.2017.3305

Extended Abstract Linguistic Justice is one of the emerging concepts in the field of social justice and organization justice. This concept emphasized on the necessity of having justice on in all Verbal and Linguistic tools. When the citizens do not understand the existence of justice in the words and manners of governmental managers of their own societies, They trust of the public managers will reduce and that social capital will reduce too. Accordingly, this research studies on the effect of linguistic justice of managers of governmental agencies on social capital brokered deals with public trust. Statistical Society of research includes the 26 Directorate of General of South Khorasan province, with a total of 2750 employees is the official contract that according to Morgan and disproportionate stratified random sampling, 338 samples were selected. Content validity of Questionnaires According to The experts confirmed the reliability of the questionnaire of linguistic justice, social capital and public trust based on Cronbach's alpha coefficient, respectively were 0.929, 0.950 and 0.9; The results showed a direct impact on social capital of linguistic justice was equal to 0.917 and in indirect impact due to public confidence mediator is equal to 0.120. Based on these results, managers of governmental organizations can improve the social capital of organizations by having linguistic justice in organizations and strengthen public confidence in the organization. Introduction Due to the inclusive and comprehensive roles of organization in social life and the use of sentences, expressions and specific vocabulary, the role of justice in the form of a new concept of linguistic justice is clearer than ever. Modern organizations are miniature of society and justice in their language is as the justice in society (Pourezzat and Alvani, 1383: 6). This concept as one of the most controversial aspects of justice is among the many factors that affect the public confidence. According to Denhart 2 (1999) a lot of people do not trust the government; because they believe that governments do not perform well. Hence, governments are trying to improve this reliability through increasing the efficiency, accountability, transparency and justice. On the other hand, according to Putnam 3 (2000), social capital 4 deals essentially with confidence. Leading a relationship to the engagement, and for a person who wants to establish successful relationship with the network, trust is esse