Internet analytics of an innovative digital educational resource of type 1 diabetes HelloType1 in local languages for people living with diabetes families and healthcare professionals in Southeast Asia

• Published in: BMC endocrine disorders 2023-11, Vol.23 (1), p.1-249, Article 249
• Main Authors: Ng, Sze May, Malene, IV, Nguyen, Thy Khue, Le, Khuong, Lim, Yang Xian Lucas, Lek, Ngee, Seal, Samantha, Tange, Steffen Yun, Zaini, Azriyanti Anuar, Sahakitrungruang, Taninee, Ficheroulle, Anne Charlotte
• Format: Article
• Language: English
• Subjects: Action4diabetes; Audiences; Blood sugar; Blood sugar monitoring; Cambodia; Caregivers; Charities; Chronic illnesses; COVID-19; Data analysis; Diabetes; Diabetes mellitus (insulin dependent); Digital learning; Education; Empowerment; Epidemics; Equipment and supplies; Glucose monitoring; Government aid; Health aspects; Health care; Health education; Hellotype1; Internet; Internet access; Language; Malaysia; Medical personnel; Pandemics; Patient education; Professionals; Southeast Asia; Teaching; Type 1 diabetes; User behavior; Vietnam
• ISSN: 1472-6823; 1472-6823
• DOI: 10.1186/s12902-023-01501-4

Background There is minimal data of health outcomes for Type 1 Diabetes (T1D) in Southeast Asia (SEA) where government funding of insulin and blood glucose monitoring either do not exist or is limited. The full impact of Covid-19 pandemic on the national economies of SEA remain unknown. In the midst of the pandemic, in 2021, HelloType1 was developed by Action4Diabetes (A4D), a non-government organisation charity in collaboration with Southeast Asia local healthcare professionals as an innovative digital educational resource platform of T1D in local languages. HelloType1 was launched in Cambodia, Vietnam, Thailand and Malaysia in 2021 to 2022 with Memorandums of Understandings (MOUs) signed between A4D and each country. Internet data analytics were undertaken between the 1.sup.st of January 2022 to 31.sup.st of December 2022. Aims The aims of this study were to explore the usability and internet data analytics of the HelloType1 online educational platform within each country. Methods The data analytics were extracted Google analytics that tracks data from the website hellotype1.com and Facebook analytics associated with the website. Results There was a 147% increase in the number of HelloType1 users between the first 6 months versus the latter 6 months in 2022 and a 15% increase in the number of pages visited were noted. The majority of traffic source were coming from organic searches with a significant increase of 80% growth in 2022. Conclusions The results of the analytics provide important insights on how an innovative diabetes digital educational resource in local languages may be optimally delivered in low-middle income countries with limited resources. Keywords: Action4diabetes, Hellotype1, Diabetes, Education, Digital learning, Southeast Asia