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Maturity and Performance in Information Technology Project Management

This study concerns the relationship between the information technology (IT) project performance and the project management maturity of an organization. The research was developed from a survey of 185 respondents during 2010. Project performance was evaluated using the two first dimensions proposed...

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Bibliographic Details
Published in:Journal of technology management & innovation 2013-01, Vol.8 (suppl 1), p.5-6
Main Authors: de Oliveira Moraes, Renato, Barbin Laurindo, Fernando José
Format: Article
Language:eng ; por
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Summary:This study concerns the relationship between the information technology (IT) project performance and the project management maturity of an organization. The research was developed from a survey of 185 respondents during 2010. Project performance was evaluated using the two first dimensions proposed by Shenhar et al (2001) – project efficiency and impact on the customer. Project management maturity was evaluated using the formalization level of project management processes described in PMBoK. Data were analyzed by statistical methods (factorial analysis, Cronbach´s alpha, cluster analysis and bivariate analysis) and showed that (i) organizations with superior maturity present superior performance in their projects and (ii) different maturity dimensions have distinct impacts on IT projects performance.
ISSN:0718-2724
0718-2724
DOI:10.4067/S0718-27242013000300003