A Maturity Model for Diagnosing the Capabilities of Smart Factory Solution Suppliers and Its Pilot Application

For the successful and sustainable deployment and diffusion of smart factories, both the capabilities of the adopters who operate the factories and the capabilities of the suppliers who supply information technology and equipment play very important roles. However, since the existing models for diag...

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Bibliographic Details
Published in:Systems (Basel) 2023-12, Vol.11 (12), p.569
Main Authors: Cha, Cheol-Won, Lee, Jeongcheol, Jun, Sungbum, Kang, Keumseok, Chang, Tai-Woo
Format: Article
Language:English
Subjects:
Artificial intelligence
Automation
Bibliometrics
capability diagnosis model
Design
Diagnosis
Factories
Industrial plants
Industry 4.0
Information systems
Information technology
Innovations
institutionalization
Internet of Things
Inventory control
Manufacturing
Manufacturing industry
maturity model
Productivity
Skills
Small & medium sized enterprises-SME
smart factory
supplier
Suppliers
Vendor relations
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Summary:For the successful and sustainable deployment and diffusion of smart factories, both the capabilities of the adopters who operate the factories and the capabilities of the suppliers who supply information technology and equipment play very important roles. However, since the existing models for diagnosing the capabilities of smart factories are mainly focused on evaluating the capabilities of the manufacturing companies themselves, such as technological capabilities and digital transformation, there are not many models that diagnose the supply capabilities of suppliers from the perspective of demand companies. Unlike models that diagnose the level of smart factories, when diagnosing the capabilities of suppliers, various factors such as supply experience and management capabilities must be comprehensively evaluated in addition to the capabilities of the company itself. Therefore, this study proposes a new model to diagnose the capabilities of suppliers from the perspective of adopters who want to build smart factories and verifies the validity of the model by applying the model for a pilot diagnosis for 32 suppliers. In addition, based on the survey results obtained from both adopters and suppliers participating in the pilot diagnoses, this study proposes an institutionalization plan for capability diagnosis.
ISSN:2079-8954
2079-8954
DOI:10.3390/systems11120569