A new approach for an efficient human resource appraisal and selection

• Published in: Journal of industrial engineering and management 2012-01, Vol.5 (2), p.323-343
• Main Authors: Raoudha, Hachicha, El Mouloudi, Dafaoui, Selma, Hadji, El Mhamedi, Abderrahman
• Format: Article
• Language: English
• Subjects: 2-tuple; Absenteeism; Appraisers; Candidates; competence; competence, 2-tuple, multicriteria, decision making; Competitive advantage; decision making; Fuzzy sets; Human resources; Industrial engineering; Keywords; Knowledge; Linguistics; Mathematical programming; multicriteria; Multiple criteria decision making; Performance appraisal; Personnel selection; R&D; Research & development; Social networks; Task analysis; TOPSIS
• ISSN: 2013-0953; 2013-8423; 2013-0953
• DOI: 10.3926/jiem.452

The aim of the paper is to provide a decision making tool for solving a multi-criteria selection problem that can accommodate the qualitative details in relations with the task requirements and candidates' competences. Our inquiry emphasizes the use of the 2-tuple linguistic representation model as the most suitable tool to overcome the uncertain and subjective assessments. It is adapted to aggregate linguistic assessments of acquired and required competence resources generated by a group of appraisers. The resulting aggregated objective evaluations are therefore used as inputs of an extended version of the TOPSIS method. After certain customization, a candidates' ranking based on a similarity degree between required and acquired competence components levels is provided. The quality and efficiency of the proposed approach were confirmed through a real life application from a university context. It ensures a better management of the available candidates. Moreover, it allows facing the circumstances of absenteeism, identifying the need of training, and so on.