Measuring care coordination in German primary care - adaptation and psychometric properties of the Medical Home Care Coordination Survey

• Published in: BMC health services research 2021-10, Vol.21 (1), p.1134-16, Article 1134
• Main Authors: Ringwald, Aleida, Goetz, Katja, Steinhaeuser, Jost, Fleischmann, Nina, Schüssler, Alexandra, Flaegel, Kristina
• Format: Article
• Language: English
• Subjects: Care coordination; Continuity of care; Continuum of care; Cross-Sectional Studies; Data collection; Evaluation; Family physicians; Health care access; Health care policy; Health care quality assurance; Health services; Health surveys; Humans; Medical care; Medical practices; Medical research; Medicine; Methods; Organization and administration; Patient Care; Patient satisfaction; Patient-Centered Care; Physicians; Primary care; Primary Health Care; Psychometrics; Quality control; Quality management; Quality of health care; Quantitative psychology; Questionnaires; Surveys and Questionnaires; Translations
• ISSN: 1472-6963; 1472-6963
• DOI: 10.1186/s12913-021-07100-0

Continuity of care is associated with many benefits for patients and health care systems. Therefore measuring care coordination - the deliberate organization of patient care activities between two or more participants - is especially needed to identify entries for improvement. The aim of this study was the translation and cultural adaptation of the Medical Home Care Coordination Survey (MHCCS) into German, and the examination of the psychometric properties of the resulting German versions of the MHCCS-P (patient version) and MHCCS-H (healthcare team version). We conducted a paper-based, cross-sectional survey in primary care practices in three German federal states (Schleswig-Holstein, Hamburg, Baden-Württemberg) with patients and health care team members from May 2018 to April 2019. Descriptive item analysis, factor analysis, internal consistency and convergent, discriminant and predictive validity of the German instrument versions were calculated by using SPSS 25.0 (Inc., IBM). Response rates were 43% (n = 350) for patients and 34% (n = 141) for healthcare team members. In total, 300 patient questionnaires and 140 team member questionnaires could be included into further analysis. Exploratory factor analyses resulted in three domains in the MHCCS-D-P and seven domains in the MHCCS-D-H: "link to community resources", "communication", "care transitions", and additionally "self-management", "accountability", "information technology for quality assurance", and "information technology supporting patient care" for the MHCCS-D-H. The domains showed acceptable and good internal consistency (α = 0.838 to α = 0.936 for the MHCCS-D-P and α = 0.680 to α = 0.819 for the MHCCS-D-H). As 77% of patients (n = 232) and 63% of health care team members denied to have or make written care plans, items regarding the "plan of care" of the original MHCCS have been removed from the MHCCS-D. The German versions of the Medical Home Care Coordination Survey for patients and healthcare team members are reliable instruments in measuring the care coordination in German primary care practices. Practicability is high since the total number of items is low (9 for patients and 27 for team members).