A DATA ENVELOPMENT ANALYSIS APPROACH FOR MEASURING THE EFFICIENCY OF EMPLOYEES: A CASE STUDY

Human resource management has become ever more important to organisational success. Many organisations have therefore realised that human resource management and performance can provide competitive advantage. The purpose of this study is to introduce a practical model for assessing employees' e...

Full description

Saved in:
Bibliographic Details
Published in:South African journal of industrial engineering 2012-05, Vol.23 (1), p.191-201
Main Authors: Shirouyehzad, Hadi, Lotfi, F Hosseinzadeh, Aryanezhad, Mir B, Dabestani, Reza
Format: Article
Language:English
Subjects:
Attitudes
core competencies
Data envelopment analysis
Efficiency
Engineering, Industrial
Friedman’s test
Human resource management
information leakage risk
Job satisfaction
Kendall’s W test
Statistical analysis
Studies
technological capability
the impact of the product life cycle (PLC)
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Human resource management has become ever more important to organisational success. Many organisations have therefore realised that human resource management and performance can provide competitive advantage. The purpose of this study is to introduce a practical model for assessing employees' efficiency. In this paper, a model related to the data envelopment analysis (DEA) approach is developed to calculate such efficiency. Physical working conditions, salary, responsibilities allocated, and the amount of work to be done are considered the main factors that may influence employees' efficiency. The Andersen-Petersen model and a brief statistical analysis are used to rank employees and to analyse their efficiency value, based on demographic characteristics. The study confirms that physical working conditions and organisational commitment are the main factors that affect employees' efficiency. [PUBLICATION ABSTRACT]
ISSN:1012-277X
2224-7890
2224-7890