Security Issues in Shared Automated Mobility Systems: A Feminist HCI Perspective

The spread of automated vehicles (AVs) is expected to disrupt our mobility behavior. Currently, a male bias is prevalent in the technology industry in general, and in the automotive industry in particular, mainly focusing on white men. This leads to an under-representation of groups of people with o...

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Bibliographic Details
Published in:Multimodal technologies and interaction 2021-08, Vol.5 (8), p.43
Main Authors: Schuß, Martina, Wintersberger, Philipp, Riener, Andreas
Format: Article
Language:English
Subjects:
automated systems
Automation
Automobile industry
Automobile safety
Bias
Females
Feminism
feminist HCI
Gender pay gap
gender-bias
Men
Mobility
Public transportation
Ride sharing services
Security
shared automated vehicles
Traffic accidents & safety
Traffic congestion
Travel
User needs
Vehicles
Women
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Summary:The spread of automated vehicles (AVs) is expected to disrupt our mobility behavior. Currently, a male bias is prevalent in the technology industry in general, and in the automotive industry in particular, mainly focusing on white men. This leads to an under-representation of groups of people with other social, physiological, and psychological characteristics. The advent of automated driving (AD) should be taken as an opportunity to mitigate this bias and consider a diverse variety of people within the development process. We conducted a qualitative, exploratory study to investigate how shared automated vehicles (SAVs) should be designed from a pluralistic perspective considering a holistic viewpoint on the whole passenger journey by including booking, pick-up, and drop-off points. Both, men and women, emphasized the importance of SAVs being flexible and clean, whereas security issues were mentioned exclusively by our female participants. While proposing different potential solutions to mitigate security matters, we discuss them through the lens of the feminist HCI framework.
ISSN:2414-4088
2414-4088
DOI:10.3390/mti5080043