The COVID-19 Crisis: A Mental Health Perspective and Response Using Telemedicine

With the outbreak of COVID-19, patients and providers were forced to isolate and become innovative in ways to continue exceptional patient care. The Cleveland Clinic went from mostly in-person medical appointments to all virtual/telemedicine care in about 2 weeks’ time. In this piece, we show specif...

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Bibliographic Details
Published in:Journal of patient experience 2020-06, Vol.7 (3), p.295-301
Main Authors: Sullivan, Amy B, Kane, Alexa, Roth, Alicia J, Davis, Bryan E, Drerup, Michelle L, Heinberg, Leslie J
Format: Article
Language:English
Subjects:
Coronaviruses
COVID-19
Mental health care
Special Interest – COVID-19
Telemedicine
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Summary:With the outbreak of COVID-19, patients and providers were forced to isolate and become innovative in ways to continue exceptional patient care. The Cleveland Clinic went from mostly in-person medical appointments to all virtual/telemedicine care in about 2 weeks’ time. In this piece, we show specifically the thought process and our conversion of the Mellen Center for Multiple Sclerosis Behavioral Medicine to ensure that our patients still receive exceptional care and patient experience. Additionally, we discuss the importance of innovating the training and supervision of postdoctoral trainees using telepsychology and virtual options.
ISSN:2374-3735
2374-3743
DOI:10.1177/2374373520922747