Implementation of criteria-based audit to reduce patient’s burdens and improve efficiency in hospital management

• Published in: European journal of inflammation 2019, Vol.17
• Main Authors: Gao, Hongqi, Niu, Heyong, Shi, Jiyue
• Format: Article
• Language: English
• Subjects: Audits; Efficiency; Hospital administration; Performance appraisal
• ISSN: 2058-7392; 1721-727X; 2058-7392
• DOI: 10.1177/2058739219828242

This article aimed at exploring the implementation of criteria-based audit (CBA) to reduce patient’s burdens and increase efficiency in hospital management. The social background and CBA definition were evaluated by screening using the new 3A grade hospital evaluation criteria. The confirmation of the hospital-department two-level CBA management performance appraisal was based on six core indicators (2A4P). The feasibility of CBA was evaluated by comparing the changes of 2A4P before the implementation of CBA management performance appraisal and 1 year after the implementation of CBA. The 2A4P data in 2017, 1 year after the implementation of CBA performance appraisal, showed a significant improvement (P < 0.05 or P < 0.001) than before the CBA implementation in 2016. CBA supports the management to meet the objectives in the basic system, standardization, and service, which significantly optimizes the 2A4P data, therefore helping achieve the goal of reducing burdens and increasing efficiency. CBA is an effective management performance appraisal model to evaluate the basic system and the professional standard of modern hospitals under the current social background.