Peculiarities of online banking in the framework of ensuring sustainable development of the economy

The development of online banking in the economies of many countries, including Russia, is a fairly young direction and now continues its active growth, and the formation of banking ecosystems is at the stage of origin and initial formation into an independent unit. However, many banks treat remote...

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Bibliographic Details
Main Authors: Mukhamedov, Farkhod, Maramygin, Maksim, Mokeeva, Natalya, Rodicheva, Valeria
Format: Conference Proceeding
Language:English
Subjects:
Banking
Customer services
Electronic banking
New technology
Online banking
Sustainable development
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Summary:The development of online banking in the economies of many countries, including Russia, is a fairly young direction and now continues its active growth, and the formation of banking ecosystems is at the stage of origin and initial formation into an independent unit. However, many banks treat remote customer service not as a possible way of development, but as a forced measure. Implementation of new technologies in the banking sector is a little slower than in other segments of the industry. This is primarily due to the very conservative views of the top managers of the bank, as well as of many consumers of banking services. When investigating possible problems and prospects of development of online banks, it is possible to form a pool of new opportunities for growth of the banking system and development of the product line of individual banks.
ISSN:2267-1242
2555-0403
2267-1242
DOI:10.1051/e3sconf/202020803027