The Use of Evidence in Influencing Technician Attitudes

This report describes the second study in a larger research effort to assess the effect of a Change Advocate role and a change model in the introduction of a new hardware system. Previous research has shown that specific negative attitudes of technicians negatively affect system utilization. This st...

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Bibliographic Details
Main Authors: Abrams, Alvin J, Sheposh, John P, Licht, Mark H
Format: Report
Language:English
Subjects:
APPLIED PSYCHOLOGY
ATTITUDES(PSYCHOLOGY)
Change advocates
Innovations
MOTIVATION
NAVAL EQUIPMENT
NAVAL PLANNING
PERFORMANCE(HUMAN)
PERSONNEL MANAGEMENT
Personnel Management and Labor Relations
Psychology
SHIPBOARD
TECHNICIANS
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Summary:This report describes the second study in a larger research effort to assess the effect of a Change Advocate role and a change model in the introduction of a new hardware system. Previous research has shown that specific negative attitudes of technicians negatively affect system utilization. This study focused on a practical means of enhancing experienced technicians' awareness of the existence and adverse effects of their negative attitudes, while not discrediting the existence of other causitive factors which technicians correctly recognize. Objective evidence in the form of shipboard observations on the ASROC system were used to bring about the desired end. See also report dated May 1974, AD782331.