The new logistics management

Major change efforts, such as business process redesign and transformation of the supply chain, can usefully be linked to an organizational learning approach. Radical change stands a far greater chance of success if attention is first paid to overall organizational readiness. Suggests a framework fo...

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Bibliographic Details
Published in:Logistics information management 1995-02, Vol.8 (1), p.24-33
Main Authors: Drew, Stephen A.W., Smith, Peter A.C.
Format: Article
Language:English
Subjects:
Canada
IKEA
Logistics
Management
Multinationals
Organizational change
Organizational learning
Retail trade
Stores
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Summary:Major change efforts, such as business process redesign and transformation of the supply chain, can usefully be linked to an organizational learning approach. Radical change stands a far greater chance of success if attention is first paid to overall organizational readiness. Suggests a framework for first conducting a "change audit" using a holistic and systemic view of the firm. Concepts of the learning organization can then be applied to increase flexibility and increase capacity to withstand and exploit unexpected and rapid change. Makes recommendations for successfully combining a learning approach to strategy with proactive and integrated logistics management.
ISSN:0957-6053
1758-7948
DOI:10.1108/09576059510078729