Augmenting group sense making in ill-defined, emerging situations

Describes how, in ill-defined, emerging situations, team members struggle to make sense of the situation, react to stimuli from the external environment, and interact with each other and human artefacts to develop an interpretation of the environment. Presents a general model of this process, lesson...

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Bibliographic Details
Published in:Information technology & people (West Linn, Or.) Or.), 1997-09, Vol.10 (3), p.241-252
Main Authors: Nosek, John T., McNeese, Michael D.
Format: Article
Language:English
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Summary:Describes how, in ill-defined, emerging situations, team members struggle to make sense of the situation, react to stimuli from the external environment, and interact with each other and human artefacts to develop an interpretation of the environment. Presents a general model of this process, lessons derived from experiences in trying to support it, and issues for future development.
ISSN:0959-3845
DOI:10.1108/09593849710178216