Impact of virtualness and task interdependence on extra-role performance in software development teams

Purpose - The purpose of this paper is to understand the impact of virtualness on extra-role performance within software development teams and the moderating effect of task interdependence on this relationship.Design methodology approach - Data were collected from 192 software professionals from 33...

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Bibliographic Details
Published in:Team performance management 2010-01, Vol.16 (3/4), p.169-186
Main Authors: Ganesh, M.P, Gupta, Meenakshi
Format: Article
Language:English
Subjects:
Behavior
Communication
Computer programs
Design engineering
Efficiency
Employees
International
Management
Management science
Performance appraisal
Project management
Regression
Regression analysis
Software
Software development
Software engineering
Software industry
Studies
Tasks
Teams
Time zones
Virtual teams
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Summary:Purpose - The purpose of this paper is to understand the impact of virtualness on extra-role performance within software development teams and the moderating effect of task interdependence on this relationship.Design methodology approach - Data were collected from 192 software professionals from 33 software development teams. Teams were taken as the unit of analysis. Extra-role performance was measured using organizational citizenship behavior (OCB) scale and task interdependence within the team was measured by interdependence scale developed by Pearce and Gregersen. Virtualness was measured using an objective measure developed by the authors. Regression was used to study the moderation and main effects.Findings - Virtualness negatively influenced overall extra-role performance within the team. In terms of individual dimensions, virtualness had a negative influence on extra-role performances directed towards team as an entity (civic virtue and generalized compliance) but it had no impact over extra-role performances directed towards other team members (altruism and courtesy). Although task interdependence had a positive impact on OCBs, it did not moderate the relationship between virtualness and OCBs.Practical implications - The findings will help teams understand the need to manage virtualness within the team in order to increase extra-role performance among its members.Originality value - The authors have developed an objective method to compute virtualness within the team context. The moderating effect of task interdependence on the relationship between virtualness and extra-role performance has been studied for the first time and is documented in this paper.
ISSN:1352-7592
1758-6860
DOI:10.1108/13527591011053250