Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda

Purpose - The purpose of this article is to explore and explain the existence and implementation of performance management practices in four public universities in Uganda.Design methodology approach - A mixed-method study approach (qualitative and quantitative) was adopted. A sample of 900 employees...

Full description

Saved in:
Bibliographic Details
Published in:Measuring business excellence 2011-01, Vol.15 (4), p.36-49
Main Author: Kagaari, James R.K
Format: Article
Language:English
Subjects:
Behavior
Business
Climate
Colleges & universities
Competitive advantage
Corporate culture
Cost reduction
Cross sections
Culture
Customer services
Education
Employees
Employers
Goal setting
Human capital
Intellectual capital
Management
Managers
Performance management
Replication
Sampling
Stakeholders
Studies
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by cdi_FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3
cites cdi_FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3
container_end_page 49
container_issue 4
container_start_page 36
container_title Measuring business excellence
container_volume 15
creator Kagaari, James R.K
description Purpose - The purpose of this article is to explore and explain the existence and implementation of performance management practices in four public universities in Uganda.Design methodology approach - A mixed-method study approach (qualitative and quantitative) was adopted. A sample of 900 employees was drawn using a disproportionate stratified purposive sampling approach that yielded a 53 per cent response rate. Of the participants, 12 were purposively selected from top management members and interviewed using a semi-structured interview guide. Using Nvivo software and Miles and Huberman approaches, interview data were managed and analysed.Findings - Qualitative data results revealed that employees in public universities built relationships, utilised available resources, adapted to external environment, set goals and targets. This was made possible through planning, mobilising resources, problem solving, evaluating performance and adopting ICT to deliver cost-effective quality services products. The hypotheses were tested and revealed a significant positive relationship between performance management practices and managed performance (r=0.25, p
doi_str_mv 10.1108/13683041111184099
format article
fullrecord <record><control><sourceid>proquest_emera</sourceid><recordid>TN_cdi_emerald_primary_10_1108_13683041111184099</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>963915333</sourcerecordid><originalsourceid>FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3</originalsourceid><addsrcrecordid>eNqNkcFuFSEUhonRxPbqA7gjbtx0KtxhBujONGqbNNGFXU8YOFxpuDACY-Kj-Lae623SpKaJZwGE__t_cjiEvOHsnHOm3vN-VD0T_FBKMK2fkRMuB9UpNsjneEa9Q0C-JKe13jHGx2GUJ-T3Vyg-l71JFiiuZgd7SI0uxdgWLFRqkrsXHF0e4AvavqMjOyimhbSjIfm4wiEme5rLzqRQUcnJRGrX2NYCf7NsDHvTAHm6rHMMlq4p_IRSQwv4HF7foteZV-SFN7HC6_t9Q24_ffx2edXdfPl8ffnhprOC962z0oHw4zwoLpnRXipnlZ6t5_OWSWZ7JY3QAqyZh-0MzjIpnBhhFGbrhtn1G_LumLuU_GOF2qZ9qBZiNAnyWic99poPPdaGvH1E3uW1YH8IMaEHLbVAiB8hW3KtBfy0FGy4_Jo4mw6jmv4ZFXrY0YN_X0x0_2U5e8LyGJ0W5_s_Eyyl9Q</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>904959794</pqid></control><display><type>article</type><title>Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda</title><source>ABI/INFORM Global</source><source>Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)</source><creator>Kagaari, James R.K</creator><contributor>Lonnqvist, Antti</contributor><creatorcontrib>Kagaari, James R.K ; Lonnqvist, Antti</creatorcontrib><description>Purpose - The purpose of this article is to explore and explain the existence and implementation of performance management practices in four public universities in Uganda.Design methodology approach - A mixed-method study approach (qualitative and quantitative) was adopted. A sample of 900 employees was drawn using a disproportionate stratified purposive sampling approach that yielded a 53 per cent response rate. Of the participants, 12 were purposively selected from top management members and interviewed using a semi-structured interview guide. Using Nvivo software and Miles and Huberman approaches, interview data were managed and analysed.Findings - Qualitative data results revealed that employees in public universities built relationships, utilised available resources, adapted to external environment, set goals and targets. This was made possible through planning, mobilising resources, problem solving, evaluating performance and adopting ICT to deliver cost-effective quality services products. The hypotheses were tested and revealed a significant positive relationship between performance management practices and managed performance (r=0.25, p&lt;0.001). A moderating influence of organisational culture and climate on performance management practices and managed performance was also established and confirmed (ΔR2=0.012) significantly above zero (p =0.015).Research limitations implications - Cross-sectional studies by their nature are subject to common method variances; further refinement of the instrument and a replication of the study using a longitudinal approach are recommended. Also, the additional studies should be supplemented with in-depth interviews or case studies where possible to tap salient issues from the respondents.Practical implications - Public universities should have visionary managers who should manage strategic barriers, attract and retain thinkers, and also create result-oriented relationships to make a dynamic contribution to the development process of Uganda.Originality value - Mass university education in Uganda today calls for new approaches to managing employees in order to balance cost, quality and education access.</description><identifier>ISSN: 1368-3047</identifier><identifier>EISSN: 1758-8057</identifier><identifier>DOI: 10.1108/13683041111184099</identifier><language>eng</language><publisher>Bradford: Emerald Group Publishing Limited</publisher><subject>Behavior ; Business ; Climate ; Colleges &amp; universities ; Competitive advantage ; Corporate culture ; Cost reduction ; Cross sections ; Culture ; Customer services ; Education ; Employees ; Employers ; Goal setting ; Human capital ; Intellectual capital ; Management ; Managers ; Performance management ; Replication ; Sampling ; Stakeholders ; Studies</subject><ispartof>Measuring business excellence, 2011-01, Vol.15 (4), p.36-49</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Copyright Emerald Group Publishing Limited 2011</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3</citedby><cites>FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.proquest.com/docview/904959794/fulltextPDF?pq-origsite=primo$$EPDF$$P50$$Gproquest$$H</linktopdf><linktohtml>$$Uhttps://www.proquest.com/docview/904959794?pq-origsite=primo$$EHTML$$P50$$Gproquest$$H</linktohtml><link.rule.ids>314,780,784,11688,27924,27925,36060,36061,44363,74895</link.rule.ids></links><search><contributor>Lonnqvist, Antti</contributor><creatorcontrib>Kagaari, James R.K</creatorcontrib><title>Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda</title><title>Measuring business excellence</title><description>Purpose - The purpose of this article is to explore and explain the existence and implementation of performance management practices in four public universities in Uganda.Design methodology approach - A mixed-method study approach (qualitative and quantitative) was adopted. A sample of 900 employees was drawn using a disproportionate stratified purposive sampling approach that yielded a 53 per cent response rate. Of the participants, 12 were purposively selected from top management members and interviewed using a semi-structured interview guide. Using Nvivo software and Miles and Huberman approaches, interview data were managed and analysed.Findings - Qualitative data results revealed that employees in public universities built relationships, utilised available resources, adapted to external environment, set goals and targets. This was made possible through planning, mobilising resources, problem solving, evaluating performance and adopting ICT to deliver cost-effective quality services products. The hypotheses were tested and revealed a significant positive relationship between performance management practices and managed performance (r=0.25, p&lt;0.001). A moderating influence of organisational culture and climate on performance management practices and managed performance was also established and confirmed (ΔR2=0.012) significantly above zero (p =0.015).Research limitations implications - Cross-sectional studies by their nature are subject to common method variances; further refinement of the instrument and a replication of the study using a longitudinal approach are recommended. Also, the additional studies should be supplemented with in-depth interviews or case studies where possible to tap salient issues from the respondents.Practical implications - Public universities should have visionary managers who should manage strategic barriers, attract and retain thinkers, and also create result-oriented relationships to make a dynamic contribution to the development process of Uganda.Originality value - Mass university education in Uganda today calls for new approaches to managing employees in order to balance cost, quality and education access.</description><subject>Behavior</subject><subject>Business</subject><subject>Climate</subject><subject>Colleges &amp; universities</subject><subject>Competitive advantage</subject><subject>Corporate culture</subject><subject>Cost reduction</subject><subject>Cross sections</subject><subject>Culture</subject><subject>Customer services</subject><subject>Education</subject><subject>Employees</subject><subject>Employers</subject><subject>Goal setting</subject><subject>Human capital</subject><subject>Intellectual capital</subject><subject>Management</subject><subject>Managers</subject><subject>Performance management</subject><subject>Replication</subject><subject>Sampling</subject><subject>Stakeholders</subject><subject>Studies</subject><issn>1368-3047</issn><issn>1758-8057</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2011</creationdate><recordtype>article</recordtype><sourceid>M0C</sourceid><recordid>eNqNkcFuFSEUhonRxPbqA7gjbtx0KtxhBujONGqbNNGFXU8YOFxpuDACY-Kj-Lae623SpKaJZwGE__t_cjiEvOHsnHOm3vN-VD0T_FBKMK2fkRMuB9UpNsjneEa9Q0C-JKe13jHGx2GUJ-T3Vyg-l71JFiiuZgd7SI0uxdgWLFRqkrsXHF0e4AvavqMjOyimhbSjIfm4wiEme5rLzqRQUcnJRGrX2NYCf7NsDHvTAHm6rHMMlq4p_IRSQwv4HF7foteZV-SFN7HC6_t9Q24_ffx2edXdfPl8ffnhprOC962z0oHw4zwoLpnRXipnlZ6t5_OWSWZ7JY3QAqyZh-0MzjIpnBhhFGbrhtn1G_LumLuU_GOF2qZ9qBZiNAnyWic99poPPdaGvH1E3uW1YH8IMaEHLbVAiB8hW3KtBfy0FGy4_Jo4mw6jmv4ZFXrY0YN_X0x0_2U5e8LyGJ0W5_s_Eyyl9Q</recordid><startdate>20110101</startdate><enddate>20110101</enddate><creator>Kagaari, James R.K</creator><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0U~</scope><scope>1-H</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>F~G</scope><scope>K6~</scope><scope>K8~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope><scope>7TA</scope><scope>8FD</scope><scope>JG9</scope></search><sort><creationdate>20110101</creationdate><title>Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda</title><author>Kagaari, James R.K</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2011</creationdate><topic>Behavior</topic><topic>Business</topic><topic>Climate</topic><topic>Colleges &amp; universities</topic><topic>Competitive advantage</topic><topic>Corporate culture</topic><topic>Cost reduction</topic><topic>Cross sections</topic><topic>Culture</topic><topic>Customer services</topic><topic>Education</topic><topic>Employees</topic><topic>Employers</topic><topic>Goal setting</topic><topic>Human capital</topic><topic>Intellectual capital</topic><topic>Management</topic><topic>Managers</topic><topic>Performance management</topic><topic>Replication</topic><topic>Sampling</topic><topic>Stakeholders</topic><topic>Studies</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Kagaari, James R.K</creatorcontrib><collection>CrossRef</collection><collection>Global News &amp; ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>ProQuest Central</collection><collection>AUTh Library subscriptions: ProQuest Central</collection><collection>ProQuest Business Premium Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Business Collection</collection><collection>DELNET Management Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>One Business (ProQuest)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><collection>Materials Business File</collection><collection>Technology Research Database</collection><collection>Materials Research Database</collection><jtitle>Measuring business excellence</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Kagaari, James R.K</au><au>Lonnqvist, Antti</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda</atitle><jtitle>Measuring business excellence</jtitle><date>2011-01-01</date><risdate>2011</risdate><volume>15</volume><issue>4</issue><spage>36</spage><epage>49</epage><pages>36-49</pages><issn>1368-3047</issn><eissn>1758-8057</eissn><abstract>Purpose - The purpose of this article is to explore and explain the existence and implementation of performance management practices in four public universities in Uganda.Design methodology approach - A mixed-method study approach (qualitative and quantitative) was adopted. A sample of 900 employees was drawn using a disproportionate stratified purposive sampling approach that yielded a 53 per cent response rate. Of the participants, 12 were purposively selected from top management members and interviewed using a semi-structured interview guide. Using Nvivo software and Miles and Huberman approaches, interview data were managed and analysed.Findings - Qualitative data results revealed that employees in public universities built relationships, utilised available resources, adapted to external environment, set goals and targets. This was made possible through planning, mobilising resources, problem solving, evaluating performance and adopting ICT to deliver cost-effective quality services products. The hypotheses were tested and revealed a significant positive relationship between performance management practices and managed performance (r=0.25, p&lt;0.001). A moderating influence of organisational culture and climate on performance management practices and managed performance was also established and confirmed (ΔR2=0.012) significantly above zero (p =0.015).Research limitations implications - Cross-sectional studies by their nature are subject to common method variances; further refinement of the instrument and a replication of the study using a longitudinal approach are recommended. Also, the additional studies should be supplemented with in-depth interviews or case studies where possible to tap salient issues from the respondents.Practical implications - Public universities should have visionary managers who should manage strategic barriers, attract and retain thinkers, and also create result-oriented relationships to make a dynamic contribution to the development process of Uganda.Originality value - Mass university education in Uganda today calls for new approaches to managing employees in order to balance cost, quality and education access.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/13683041111184099</doi><tpages>14</tpages></addata></record>
fulltext fulltext
identifier ISSN: 1368-3047
ispartof Measuring business excellence, 2011-01, Vol.15 (4), p.36-49
issn 1368-3047
1758-8057
language eng
recordid cdi_emerald_primary_10_1108_13683041111184099
source ABI/INFORM Global; Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)
subjects Behavior
Business
Climate
Colleges & universities
Competitive advantage
Corporate culture
Cost reduction
Cross sections
Culture
Customer services
Education
Employees
Employers
Goal setting
Human capital
Intellectual capital
Management
Managers
Performance management
Replication
Sampling
Stakeholders
Studies
title Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-05T05%3A30%3A32IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_emera&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Performance%20management%20practices%20and%20managed%20performance:%20the%20moderating%20influence%20of%20organisational%20culture%20and%20climate%20in%20public%20universities%20in%20Uganda&rft.jtitle=Measuring%20business%20excellence&rft.au=Kagaari,%20James%20R.K&rft.date=2011-01-01&rft.volume=15&rft.issue=4&rft.spage=36&rft.epage=49&rft.pages=36-49&rft.issn=1368-3047&rft.eissn=1758-8057&rft_id=info:doi/10.1108/13683041111184099&rft_dat=%3Cproquest_emera%3E963915333%3C/proquest_emera%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-c413t-c7de4f6b58170a9f78dc89bcf1b2070c387a494ecab52bedc074d46e64a2d5bd3%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=904959794&rft_id=info:pmid/&rfr_iscdi=true