BESP: Benchmarking of Portuguese secondary schools

Purpose - The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools.Design methodology approach - The benchmarking platform is designed around a set of key performance indica...

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Bibliographic Details
Published in:Benchmarking : an international journal 2011-01, Vol.18 (2), p.240-260
Main Authors: Portela, Maria Conceição A. Silva, Camanho, Ana Santos, Borges, Diogo Nóvoa
Format: Article
Language:English
Subjects:
Allgemein bildende Schule
Benchmarking
Benchmarks
Business metrics
Data analysis
Data envelopment analysis
Education
Efficiency
Graphs
Indicators
Legislation
Linear programming
Methodology
Operations research
Platforms
Portugal
Secondary education
Secondary schools
Statistical analysis
Students
World Wide Web
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Summary:Purpose - The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools.Design methodology approach - The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance.Findings - The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools' efforts of continuous improvement and increases society awareness regarding schools' context and results obtained.Practical implications - The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user-defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time.Originality value - This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web-based environment, designed to enable real-time performance assessments.
ISSN:1463-5771
1758-4094
DOI:10.1108/14635771111121694