Augmented reality-based facility maintenance management system

Purpose The purpose of this paper is to address the problems of the current facilities maintenance management (FMM) system in finding necessary information, identifying defective facilities and prioritizing maintenance work orders. Design/methodology/approach In this paper, in conjunction with build...

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Bibliographic Details
Published in:Facilities (Bradford, West Yorkshire, England) West Yorkshire, England), 2023-11, Vol.41 (13/14), p.769-800
Main Authors: Fan, Su-Ling, Ong, Wei-San, Wu, Chun-Tin, Forcada Matheu, Nuria, Alavi, Hamidreza
Format: Article
Language:English
Subjects:
Access to information
Augmented reality
Building information modeling
Collaboration
Communication
Decision making
Design defects
Facilities management
Inspection
Literature reviews
Maintenance management
Repair & maintenance
Smartphones
Software
Visualization
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Summary:Purpose The purpose of this paper is to address the problems of the current facilities maintenance management (FMM) system in finding necessary information, identifying defective facilities and prioritizing maintenance work orders. Design/methodology/approach In this paper, in conjunction with building information modeling, a system is proposed to perform a preliminary inspection of each maintenance request, provide FMM staff with the location of the faulty facility and its associated details and provide recommendations for prioritizing repair work orders. Unity and Revit are used to implement the proposed system and a case study is conducted to demonstrate its effectiveness. Findings An augmented reality (AR)-FMM system was developed using the AR technique in this paper. This system provides the related information even if the FMM receives a problem report without facility information from the occupant and performs a preliminary inspection so that the faulty facility and the route to it are identified. In addition, a work order sequence of pending requests was provided. The visualization of the facility using AR technology has brought great convenience and ease to FMM staff. Originality/value This paper addresses the problems encountered in the current facility maintenance management system concerning AR technology.
ISSN:0263-2772
1758-7131
0263-2772
DOI:10.1108/F-04-2022-0059