A structural analysis approach to identify technology innovation and evolution path: a case of m-payment technology ecosystem

Purpose The evolution of technology has become the mainstream of the current technological innovation era. Technological change is organized in its unique pattern and a new approach that takes place in a systematic and selective manner. Such change is generally molded with the amalgamation of variou...

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Bibliographic Details
Published in:Journal of knowledge management 2021-03, Vol.25 (2), p.477-499
Main Authors: Kumar, Vimal, Lai, Kuei-Kuei, Chang, Yu-Hsin, Bhatt, Priyanka Chand, Su, Fang-Pei
Format: Article
Language:English
Subjects:
Bank technology
Citation analysis
Consumers
Electronic devices
Evolution
Financial services
Innovations
Inventors
Knowledge management
Literature reviews
Mobile commerce
Network analysis
Payment systems
Smartphones
Social networks
Structural analysis
Technological change
Technology assessment
Trajectory analysis
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Summary:Purpose The evolution of technology has become the mainstream of the current technological innovation era. Technological change is organized in its unique pattern and a new approach that takes place in a systematic and selective manner. Such change is generally molded with the amalgamation of various factors, namely, economic, social or scientific and technological. This paper aims to focus on identifying technological trajectories in a technological ecosystem with the case of m-payment technology. Design/methodology/approach This study constructs a patent citation network for mobile payment service technology through patent citation data and identifies the main evolution process using the main path analysis of the network. The scope of this study focuses on key innovation using social network analysis and patent citation network, validated using the case of a mobile payment system and analyzing its technological trajectory. Findings Analyzing technology evolution provides a greater insight of the overall technology landscape to the researcher and practitioner. Analyzing the m-payment technology landscape gives three main categories of m-payment systems: the mobile financial transaction system), the payee mobile device payment selection system and e-wallet services. Originality/value The novelty of this research lies in the process of identifying technological evolution using social network and patent citation network analysis. The case of m-payment technology ecosystem is studied quantitatively which is not explored by previous researchers. This research provides a way to develop the main path technology of innovative products or services to identify technology evolution using the case of m-payment landscape.
ISSN:1367-3270
1758-7484
DOI:10.1108/JKM-01-2020-0080