Are there any antecedents of top-down knowledge hiding in firms? Evidence from the United Arab Emirates

• Published in: Journal of knowledge management 2019-11, Vol.23 (8), p.1605-1627
• Main Authors: Butt, Atif Saleem, Ahmad, Ahmad Bayiz
• Format: Article
• Language: English
• Subjects: Annual reports; Buying; Collaboration; Customer services; Employees; Innovations; Knowledge management; Knowledge sharing; Product development; Subordinates; Suppliers; Supply chain management; Supply chains
• ISSN: 1367-3270; 1758-7484
• DOI: 10.1108/JKM-04-2019-0204

Purpose The purpose of this paper is to explore the antecedents of top-down knowledge hiding in buying and supplying firms. Design/methodology/approach This study uses a multiple case study methodology by considering four UAE-based firms and further employing 20 semi-structured interviews with managers of buying and supplying firms having a local and foreign nationality. Findings Based on the qualitative interviews, senior managers were found to be intentionally hiding knowledge from their managers based on five individual, three interpersonal and two firm-level reasons. Research limitations/implications This study has some limitations. First, the results of this study are not generalizable to a broader population. Second, this study explores behavioural patterns with respect to United Arab Emirates culture only. Practical implications Firms can use the findings of this study to understand what really motivates senior managers to intentionally hide knowledge from their subordinates. Also, this study provides some constructive guidelines to firms/senior management, which can discourage the culture of knowledge hiding in firms. Originality/value This study contributes to knowledge management literature by revealing multi-level and multi-faceted antecedents of top-down knowledge hiding in buying and supplying firms in the supply chain context.