ICT possession among Congolese SMEs: an exploratory study

Purpose – The purpose of this paper is to investigate the possession of information and communication technologies (ICTs) among small- and medium-sized enterprises (SMEs) in the developing economy of the Democratic Republic (DR) of the Congo. Design/methodology/approach – A survey of Congolese SMEs...

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Bibliographic Details
Published in:Journal of small business and enterprise development 2014-01, Vol.21 (2), p.313-326
Main Authors: Kabongo, Jean D, Okpara, John O
Format: Article
Language:English
Subjects:
Business formation/start-ups
Communication
Competition
Developing countries
Economic development
Entrepreneurship
Innovations
International organizations
Internet
LDCs
Literacy
Market economies
Personal computers
Small & medium sized enterprises-SME
Small business
Software
Strategy
Studies
Technological change
Transfer of funds
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Summary:Purpose – The purpose of this paper is to investigate the possession of information and communication technologies (ICTs) among small- and medium-sized enterprises (SMEs) in the developing economy of the Democratic Republic (DR) of the Congo. Design/methodology/approach – A survey of Congolese SMEs in two major cities was conducted. Findings – The results of the study demonstrate that nearly 51 percent of SMEs in the sample reported a cell phone number, making this tool the most popular among SMEs studied. In total, 31 percent of SMEs reported an e-mail address while only 3 percent of them reported having a firm web site. Far
ISSN:1462-6004
1758-7840
DOI:10.1108/JSBED-10-2013-0143