Social virtual reality: systematic review of virtual teamwork with head-mounted displays

• Published in: The journal of workplace learning 2024-10, Vol.36 (7), p.569-584
• Main Authors: Dey, Chitra, Grabowski, Marvin, Frontzkowski, Yannick, M.P., Ganesh, Ulbrich, Sebastian
• Format: Article
• Language: English
• Subjects: Asynchronous Communication; Collaboration; Communication; Computers; Conference Papers; Database Management Systems; Definitions; Interpersonal Relationship; Literature Reviews; Nonverbal Communication; Pandemics; Physical Environment; Researchers; Social interaction; Teamwork; Virtual reality; Virtual teams
• ISSN: 1366-5626; 1366-5626; 1758-7859
• DOI: 10.1108/JWL-02-2024-0049

Purpose Social virtual reality (SVR) has emerged as a solution for the facilitation of remote and distributed teamwork, promising to overcome challenges faced in virtual 2D communication channels. The purpose of this study is to systematically review empirical articles dealing with the application of SVR with head-mounted displays (HMDs) in teams. Design/methodology/approach This study reviewed 40 empirical papers on teamwork that address the application of SVR using HMD in teams. The authors present results from the extracted data and identify themes that indicate the current state of research in this field. Findings Based on data obtained from the journal articles, the authors identified three themes underlying current research. They are features and applications of SVR technology, collaboration dynamics and team performance in SVR and educational and professional training and learning. The results show that SVR enhances team collaboration and collaborative learning. Practical implications SVR can aid in improving teamwork and team outcomes. In its current stage, SVR is complementary to 2D technology and not likely to replace traditional tools. Findings suggest that the technology is promising for collaboration and learning in organisations, especially in collaborative design tasks and simulations. Originality/value To the best of the authors’ knowledge, this paper is one of the first studies to look at research emerging from the nascent area of SVR and summarise the current state of research. This study provides managerial implications and identifies future research areas for SVR in teamwork and learning.