Trying to understand social media users and usage

Purpose – The purpose of this paper from the series “Monitoring the Media: Spotlight on Social Media Research” is to look into different approaches to study uses of social media platforms – from user statistics to motivations for using specific features within a platform. Design/methodology/approach...

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Bibliographic Details
Published in:Online information review 2016-04, Vol.40 (2), p.256-264
Main Author: Weller, Katrin
Format: Article
Language:English
Subjects:
Case Studies
Digital media
Games
Information behaviour & retrieval
Library & information science
Literature reviews
Longitudinal studies
Media
Media Research
Networks
Numbers
Participatory Research
Platforms
Researchers
Science
Social Influences
Social Media
Social networks
Studies
Tagging
User behavior
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Summary:Purpose – The purpose of this paper from the series “Monitoring the Media: Spotlight on Social Media Research” is to look into different approaches to study uses of social media platforms – from user statistics to motivations for using specific features within a platform. Design/methodology/approach – Based on a literature review some general findings on social media usage are summarized alongside with examples of user activities that are rarely studied. Findings – The paper concludes that social media research has neglected to question the use of more recent features in social media platforms, such as Twitter favorites or Facebook hashtags, as well as the more “destructive” activities in social networking such as unfollowing. Originality/value – The paper draws attention to some features of popular social media platforms which are currently understudied. It raises awareness for these specific gaps in social media research and could inspire future studies to close the gap.
ISSN:1468-4527
1468-4535
DOI:10.1108/OIR-09-2015-0299