The Use of Communication Strategies in Mobile Asynchronous Chat

The 21st century education is to provide students with digital learning experiences alongside creating a path to independent and collaborative learning. In this regard, computer-mediated communication (CMC) is receiving great attention in the field of education. Using a case study mixed methods appr...

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Bibliographic Details
Published in:International journal of computer-assisted language learning and teaching 2021-04, Vol.11 (2), p.33-50
Main Authors: Chai, Xun Yu, Subramaniam, Ganakumaran
Format: Article
Language:English
Subjects:
21st century
Applications programs
Asynchronous Communication
Attitudes
Case studies
Chat
Classroom communication
Collaborative learning
Communication Strategies
Computer Mediated Communication
Cooperative learning
Discourse strategies
Education
Educational technology
Electronic Learning
English (Second Language)
Graduate Students
Handheld Devices
Language
Learning
Linguistics
Mobile computing
Multimedia communications
Problem Solving
Second Language Learning
Social networks
Software
Speech Communication
Students
Teaching
Telecommunications systems
Verbal communication
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Summary:The 21st century education is to provide students with digital learning experiences alongside creating a path to independent and collaborative learning. In this regard, computer-mediated communication (CMC) is receiving great attention in the field of education. Using a case study mixed methods approach, this paper examines the communication strategies used by postgraduate students, who are also in-service teachers, using the asynchronous WeChat mobile app for academic problem-solving purposes. It also explores their opinions on the practicality of using the oral asynchronous communication programme for problem-solving activities. It is found that the asynchronous spoken medium triggers ‘presentation speech' patterns that reflect both spoken and written features. The problem-solving process in the asynchronous spoken medium also is mediated via a low frequency of the use of communication strategies. The findings shed light on teaching and learning via oral-based asynchronous medium pertaining to the types of tasks and learning objectives to be achieved.
ISSN:2155-7098
2155-7101
DOI:10.4018/IJCALLT.2021040103