A System for Governmental Virtual Institutions based on Ontologies and Interaction Protocols

The authors believe that the adoption of virtual worlds is suitable for electronic government applications as it can increase the capillarity of public services, facilitate the access to government services and provide citizens with a natural and immersive experience. They present a Government Virtu...

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Bibliographic Details
Published in:International journal of distance education technologies 2012-10, Vol.10 (4), p.82-95
Main Authors: de Araujo, Claudia J. Abrao, da Silva, Flavio S. Correa
Format: Article
Language:English
Subjects:
Adjustment (to Environment)
Architecture
Artificial Intelligence
Capillarity
Computer Interfaces
Computer Simulation
Distance Education
Education
Educational Technology
Electronic government
Government School Relationship
Government services
Governments
Information flow
Information Science
Information Technology
Information Transfer
Intelligent systems
Interfaces
Knowledge representation
Lexicography
Mathematical models
Ontologies
Protocol
Public Service
Reference Materials
Simulation
Taxonomy
Three dimensional
Web 2.0 Technologies
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Summary:The authors believe that the adoption of virtual worlds is suitable for electronic government applications as it can increase the capillarity of public services, facilitate the access to government services and provide citizens with a natural and immersive experience. They present a Government Virtual Institution Model (GVI) for the provision of public services that satisfies relevant issues such as: adaptability to different citizen education level and to heterogeneous government systems; alignment with government services requirements related to security, privacy, reliability and scalability; and government interoperability requirements. The model of the GVI, the government services and the information flow across the GVI are formally described using the JamSession platform (Correa da Silva, 2011). The model of the GVI uses an architecture based on governmental patterns (including ontologies for information representation) to deal with the connections to the governmental systems, and 3D virtual world simulation systems to interact with citizens.
ISSN:1539-3100
1539-3119
DOI:10.4018/jdet.2012100107