Written Language Politeness

Introduction: The use of written communication through short messages in social media on smartphone platforms has recently become a habit in social relations and communication. Language politeness and emotional intelligence are required by individuals, groups, communities, or institutions in conveyi...

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Bibliographic Details
Published in:Psychology research and behavior management 2023-04, Vol.16, p.1141
Main Authors: Hartini, Nurul, Arbi, Dian Kartika Amelia, Tharbe, Ida Hartina Ahmed, Sumari, Melati
Format: Article
Language:English
Subjects:
Smart phones
Social aspects
Social media
Online Access:Get full text
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Summary:Introduction: The use of written communication through short messages in social media on smartphone platforms has recently become a habit in social relations and communication. Language politeness and emotional intelligence are required by individuals, groups, communities, or institutions in conveying the contents of the messages, ensuring them to be perceived appropriately by their targets. Methods: Survey research was carried out on 173 respondents with Malay culture background in Indonesia and Malaysia using the Self-Rated Malaysian Emotional Intelligence Scale developed by with a reliability value of 0.922 for Malaysian respondents and 0.803 for Indonesian respondents as well as using a politeness scale developed based on Lakoff's linguistic politeness theory. Results: The findings of the study demonstrated that culture may affect language politeness (F (3.169) = 5.759 and M2 = F (4.168) = 4.300, P
ISSN:1179-1578
1179-1578