The enabling role of e-business technologies in strategic operations management

Successful adoption of e-business technologies requires a coherent business level strategy and active participation from senior-level managers across its supply-chain, including operations function of a firm. In this paper, we delineate an e-business framework that helps operations managers understa...

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Bibliographic Details
Published in:Journal of International Technology and Information Management 2010, Vol.19 (2), p.109
Main Author: Gupta, Mahesh
Format: Report
Language:English
Subjects:
Analysis
Electronic commerce
Forecasts and trends
Growth
Managers
Strategic planning (Business)
Technology application
Online Access:Get full text
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Summary:Successful adoption of e-business technologies requires a coherent business level strategy and active participation from senior-level managers across its supply-chain, including operations function of a firm. In this paper, we delineate an e-business framework that helps operations managers understand the impact of information and communication technologies (ICT). The framework suggests that ICT enablement has made mass customization a viable business strategy. There is strong evidence that e-business technologies aid execution of a consistent operations strategy by enabling operations decisions related to supply chain networks and lean manufacturing measured in terms of dependability, efficiency, flexibility and quality.
ISSN:1543-5962