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Scorecard support: benchmarking and stretch targets are often adopted to support the Balanced Scorecard. But do they do what is necessary to make scorecards effective? Using statistical process control might be more effective

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Bibliographic Details
Published in:Management for strategic business ideas 2004-04, Vol.78 (2), p.18
Main Authors: Weinstein, Larry B, Castellano, Joseph F
Format: Article
Language:English
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ISSN:1490-4225
2820-0144