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Scorecard support: benchmarking and stretch targets are often adopted to support the Balanced Scorecard. But do they do what is necessary to make scorecards effective? Using statistical process control might be more effective
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Published in: | Management for strategic business ideas 2004-04, Vol.78 (2), p.18 |
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Main Authors: | , |
Format: | Article |
Language: | English |
Subjects: | |
Online Access: | Get full text |
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ISSN: | 1490-4225 2820-0144 |