A survey and taxonomy of strategy-related performance measures for manufacturing

Although the topic of manufacturing performance measurement has recently attracted considerable interest, little has been done to enumerate or classify the measures that exist. Lists 125 different strategy-related measures that were found through a survey of accounting, manufacturing and managerial...

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Bibliographic Details
Published in:International journal of operations & production management 1996-03, Vol.16 (3), p.42-61
Main Author: White, Gregory P.
Format: Article
Language:English
Subjects:
Accounting
Accounting systems
Accuracy
Analysis
Competition
Cost accounting
Costs
Efficiency
Flexibility
Inventory
Literature reviews
Manufacturing
Manufacturing industry
Operations management
Performance evaluation
Performance standards
Preventive maintenance
Process controls
Questionnaires
Taxonomy
Vocabularies & taxonomies
World class companies
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Summary:Although the topic of manufacturing performance measurement has recently attracted considerable interest, little has been done to enumerate or classify the measures that exist. Lists 125 different strategy-related measures that were found through a survey of accounting, manufacturing and managerial literature. Develops a taxonomy which categorizes those measures according to competitive priority (cost, quality, flexibility, delivery reliability, or speed), data source (internal or external), data type (objective or subjective), measure reference (self-referenced or benchmark), and process orientation (process input or process outcome). Finds that the largest number of measures have been proposed for the competitive priority of flexibility and the fewest for delivery reliability. Most measures have focused only on process outcomes using self-referenced objective data from internal sources. Based on these results, suggests that companies and academic researchers utilize new or different measures to assess adequately strategy-related manufacturing performance.
ISSN:0144-3577
1758-6593
DOI:10.1108/01443579610110486