Small group relational satisfaction scale: Development, reliability and validity

A 12-item Relational Satisfaction Scale (RSS) was developed and examined for reliability and validity. Reliability (Cronbach's alpha) for the RSS was high at .89 (M = 43.91, SD = 6.89). In Study I, full time employees (N = 228) reported attitudes about group work, assertiveness, responsiveness,...

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Bibliographic Details
Published in:Communication studies 2001-09, Vol.52 (3), p.220-233
Main Authors: Anderson, Carolyn M., Martin, Matthew M., Riddle, B. L.
Format: Article
Language:English
Subjects:
and loneliness
Assertiveness
Attitudes
Communication
Factor Analysis
group attitudes
Group Dynamics
group outcomes
Groups
Psychological Needs
Relational satisfaction
Relational Satisfaction Scale
role feedback
Role Perception
small group communication
Small groups
Socialization
Undergraduate Students
Validity
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Summary:A 12-item Relational Satisfaction Scale (RSS) was developed and examined for reliability and validity. Reliability (Cronbach's alpha) for the RSS was high at .89 (M = 43.91, SD = 6.89). In Study I, full time employees (N = 228) reported attitudes about group work, assertiveness, responsiveness, perceptions of feedback and relational satisfaction in work groups. All four variables were positively correlated to relational satisfaction. In Study 2, the RSS along with measures of loneliness, cohesion and consensus were administered to 210 students involved in on-going decision-making projects. Positive relationships were found for relational satisfaction and cohesion and consensus, with a negative relationship for loneliness. Implications for future research are discussed.
ISSN:1051-0974
1745-1035
DOI:10.1080/10510970109388555