Flying high on customer service: Honeywell Aerospace had to plot an entirely new flight path to navigate often-turbulent CRM skies

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Bibliographic Details
Published in:Customer relationship management (Malibu, Calif.) Calif.), 2008-01, Vol.12 (1), p.43
Main Author: Beasty, Colin
Format: Magazinearticle
Language:English
Subjects:
Aircraft industry
Computer industry
Customer relationship management
Customer relationship management software
Online Access:Get full text
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ISSN:1529-8728