The enabling role of e-business technologies in strategic operations management

Successful adoption of e-business technologies requires a coherent business level strategy and active participation from senior-level managers across its supply-chain, including operations function of a firm. In this paper, we delineate an e-business framework that helps operations managers understa...

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Bibliographic Details
Published in:Journal of international technology and information management 2010-04, Vol.19 (2), p.109
Main Author: Gupta, Mahesh
Format: Article
Language:English
Subjects:
Analysis
Automation
CAD
Collaboration
Communication
Communications technology
Competitive advantage
Computer aided design
Customer relationship management
Customers
Customization
Efficiency
Electronic commerce
Enterprise resource planning
Flexibility
Forecasts and trends
Growth
Impact analysis
Information technology
Internet
Inventory control
Lean manufacturing
Managers
Marketing
Operations management
Process planning
Product development
Production planning
Strategic planning (Business)
Studies
Suppliers
Supply chain management
Technology adoption
Technology application
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Summary:Successful adoption of e-business technologies requires a coherent business level strategy and active participation from senior-level managers across its supply-chain, including operations function of a firm. In this paper, we delineate an e-business framework that helps operations managers understand the impact of information and communication technologies (ICT). The framework suggests that ICT enablement has made mass customization a viable business strategy. There is strong evidence that e-business technologies aid execution of a consistent operations strategy by enabling operations decisions related to supply chain networks and lean manufacturing measured in terms of dependability, efficiency, flexibility and quality. [PUBLICATION ABSTRACT]
ISSN:1543-5962
1941-6679