An assessment of performance appraisal system in savings and loans companies in Ghana: evidence from Kumasi Metropolis/Tasarruf ve kredi sirketlerinde performans degerlendirmesi analizi: Kumasi Metropolu ornegi

• Published in: Cankiri Karatekin Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi 2014-09, Vol.4 (2), p.191
• Main Authors: Awunyo-Vitor, Dadson, Hagan, Margaret Aba Sam, Appiah, Patrick
• Format: Article
• Language: English
• Subjects: Performance appraisals; Savings and loan associations
• ISSN: 1308-5549

This study seeks to assess the performance appraisal system in savings and loans companies in Kumasi Metropolis. In all 120 respondents were selected for the study from five Savings and Loans companies. Data was gathered through the use of questionnaires, and descriptive inferential statistics was used to analyze the data. This result revealed that a large proportion of the respondents are aware of performance policies. However only a few of them are knowledgeable about the policies hence employees' exposure to the appraisal policies and procedures might be due to chance rather than the companies being proactive in educating their employees on the policies and procedures. The study also revealed that performance appraisal has a positive relationship with training and development. Hence, management commitment to the performance appraisal process will lead to a more than proportionate increase in employee training and development. Managers must therefore put in place measures that will ensure that employees are educated about the use of the performance appraisal system and be committed to performance appraisal to improve employee performance through training and development. Keywords: Performance Appraisal, Savings and Loans Company, Kumasi Metropolis, Ghana. JEL Classification Codes: L10, L25. Bu calisma Kumasi Metropolunde tasarruf ve kredi sirketlerindeki performans degerlendirme sistemini incelemeyi amaclamaktadir. Bu calisma 5 adet tasarruf ve kredi sirketinden secilen 120 katilimciyla beraber yapilmistir. Calismada tanimlayici ve cikarimsal istatistikler kullanilmistir. Calismadan elde edilen bulgulara gore ankete katilan kisilerin buyuk cogunlugu performans politikalarindan haberdardirlar. Ote yandan, katilimcilarin pek azi performans politikalari hakkinda bilgi sahibidir. Benzer sekilde calisanlar performans analizlerini sirketin proaktif egitim politikalarindan ve prosedurlerinden ziyade, sans olarak gormektedirler. Calisma ayni zamanda egitim ve gelisim arasindaki pozitif iliskiyi ortaya koymustur. Bu nedenden oturu performans degerlendirme sistemine yonetimsel anlamda entegre olmak calisanlarin egitiminde ve gelisiminde oransal artisi saglayacaktir. Bir diger ifadeyle yoneticiler icin performans degerlendirme sisteminin kullanilmasi mutlaka goz onunde bulundurulmasi gereken bir husustur. Anahtar Kelimeler: Performans Analizi, Tasarruf ve Kredi Sirketleri, Kumasi Metropolu, Gana. JEL Siniflandirma Kodlari: L10, L25.