Social skills of college teachers: a systematic review of the literature/ Habilidades sociais de docentes universitarios: uma revisao sistematica da literatura/Habilidades sociales de docentes universitarios: una revisión sistemática de la literatura

• Published in: Acta Scientiarum : education 2018-07, Vol.40 (3)
• Main Authors: Vieira-Santos, Joene, Del Prette, Almir, Del Prette, Zilda Aparecida Pereira
• Format: Article
• Language: Portuguese
• ISSN: 2178-5198; 2178-5201
• DOI: 10.4025/actascieduc.v40i3.35253

The relationship between teacher and student is an important factor in the teaching-learning process and requires an educator with, among other competences, a developed repertoire of social skills (SS). This study is a systematic review that evaluates the scientific publications on the subject of SS related to the teaching performance in Higher Education, considering the face-to-face modality. We analyzed 23 articles, published until November 2015 in six different databases (Scielo Brasil, PEPSIC, LILACS, Index Psi, Corpus PHS and PsycArticles), that focused on SS and/or nonverbal and paralinguistic components presented by the teacher in the classroom and/or in his/her relation with the students. The SS were evaluated by students, teachers, and researchers and, in 47.9% of the articles, the use of validated instruments was involved. The most studied SS classes were communication (82.6%), work (52.1%) and expression of positive feelings (39.1%). While the first two classes seem to be more related to the traditional role of the professor as a transmitter of knowledge, the latter seems to be more related to the current concern that the teacher should take on the role of mediator between student and knowledge, pointing to a gradual process of changes in the SS set required for effective performance in higher education. New revisions could confirm or refute the data described here. Keywords: higher education; college teachers; social skills; interpersonal relationships. A relacao professor-aluno e um fator importante no processo de ensino- aprendizagem e requer do professor, entre outras competencias, um repertorio elaborado de habilidades sociais (HS). Este estudo e uma revisao sistematica para avaliar a producao cientifica sobre HS relacionados a atuacao docente no ensino superior na modalidade presencial. Foram analisados 23 artigos, publicados ate novembro de 2015 em seis bases de dados distintas (Scielo Brasil, PEPSIC, LILACS, Index Psi, Corpus PHS e PsycArticles), que focavam as HS e/ou componentes nao verbais e paralinguisticos apresentados pelo professor em sala de aula e/ou na relacao com o aluno. As HS foram avaliadas por alunos, docentes e pesquisadores e, em 47,9% dos artigos, envolveram o emprego de instrumentos validados. As classes de HS mais abordadas foram comunicacao (82,6%), trabalho (52,1%) e expressao de sentimentos positivos (39,1%). Enquanto as duas primeiras classes parecem estar mais relacionadas a postura tradicional do professor, como