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Unfolding Resilience in Digital Platforms From a Microfoundations Perspective

This article enriches current debates about multisided digital platforms focusing on the domain of resilience in the light of microfoundations perspective. Three processes of resilience - anchoring, objectification, and legitimization - are proposed to explain structural and behavioral dimensions of...

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Bibliographic Details
Published in:IEEE transactions on engineering management 2024-01, Vol.71, p.12807-12814
Main Authors: La Sala, Antonio, Iandolo, Francesca, Mohiya, Mohamed, Farronato, Nicola, Caputo, Francesco
Format: Article
Language:English
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Summary:This article enriches current debates about multisided digital platforms focusing on the domain of resilience in the light of microfoundations perspective. Three processes of resilience - anchoring, objectification, and legitimization - are proposed to explain structural and behavioral dimensions of resilience for multisided digital platforms. Three levels are identified: 1) dyadic, 2) organizational, and 3) social/policy through which platforms' features are explained and the dynamics of resilience within the platform as the result of three microfoundations are decoded. Conceptualization herein can be useful both for strategizing around the platform and for defining policy actions for managing the (un)intended consequences of platform dynamics.
ISSN:0018-9391
1558-0040
DOI:10.1109/TEM.2023.3282367