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Managing Knowledge as a Service (KaaS) for Glass Containers' Product Quality
Context: Glass Containers' International Manufacturing. Objective: KaaS to improve the production quality. Method: Interviews, focus group discussions, validation by 22 experts, content analysis and systemic review of 48.8 \% of the bibliography of 332 references. Results: A conceptual advance...
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Main Authors: | , |
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Format: | Conference Proceeding |
Language: | English |
Subjects: | |
Online Access: | Request full text |
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Summary: | Context: Glass Containers' International Manufacturing. Objective: KaaS to improve the production quality. Method: Interviews, focus group discussions, validation by 22 experts, content analysis and systemic review of 48.8 \% of the bibliography of 332 references. Results: A conceptual advance was achieved in the design of the prototype of the final architecture for the proposed technological solution. Conclusions: The digitization of the company from its business architecture facilitates the democratization of knowledge evidenced in the case study. |
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ISSN: | 2166-0727 |
DOI: | 10.23919/CISTI58278.2023.10211891 |