Virtual organizing: using threads to coordinate distributed work

This paper explores the critical role of conversational threads in facilitating the ongoing, distributed work of one virtual organization. In studying the electronic mail exchanges of organizational members during one year, we found that they engaged in a range of threading activity to establish and...

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Main Authors: Yates, J.A., Orlikowski, W.J., Woerner, S.L.
Format: Conference Proceeding
Language:English
Subjects:
Cities and towns
Collaborative work
Computer mediated communication
Concurrent computing
Electronic mail
Lenses
Organizing
Programming
Virtual groups
Yarn
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creator Yates, J.A.
Orlikowski, W.J.
Woerner, S.L.
description This paper explores the critical role of conversational threads in facilitating the ongoing, distributed work of one virtual organization. In studying the electronic mail exchanges of organizational members during one year, we found that they engaged in a range of threading activity to establish and maintain continuity, coherence, and coordination in their collaborative work over time. In particular, we found that organizational members relied on simple threads to focus their attention and action on a particular topic over a short period of time, concurrent threads to enable their participation in multiple topics at the same time, and compound threads to allow provisional settlement of key issues that were subsequently revisited over extended periods of time. We conclude by discussing the implications of conversational threads for research and practice of virtual organizing.
doi_str_mv 10.1109/HICSS.2003.1174796
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ispartof 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the, 2003, p.10 pp.
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source IEEE Electronic Library (IEL) Conference Proceedings
subjects Cities and towns
Collaborative work
Computer mediated communication
Concurrent computing
Electronic mail
Lenses
Organizing
Programming
Virtual groups
Yarn
title Virtual organizing: using threads to coordinate distributed work
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