Designing collaborative interfaces for programmable appliances: a SenSay case study

Current programmable home appliances are often difficult to use. It is now possible to make them more usable by providing them with conversational capabilities based on collaborative discourse theory. This paper discusses an approach for designing programmable appliance interfaces towards supporting...

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Bibliographic Details
Main Authors: DeKoven, E.A.M., Vermeeren, A.P.O.S., Xi Zeng
Format: Conference Proceeding
Language:English
Subjects:
Applied sciences
Collaboration
Collaborative software
Computer aided software engineering
Computer science
control theory
systems
Computer systems and distributed systems. User interface
Control theory. Systems
Design engineering
Electromagnetic heating
Embedded software
Exact sciences and technology
Home appliances
Microwave ovens
Software
Temperature control
Thermostats
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Summary:Current programmable home appliances are often difficult to use. It is now possible to make them more usable by providing them with conversational capabilities based on collaborative discourse theory. This paper discusses an approach for designing programmable appliance interfaces towards supporting person-product collaboration, A central component of the approach is an adaptive menu, called Some Things to Say (SenSay), generated using collaborative discourse theory. The SenSay provides suggestions the product may have at any time for what the user can say or do next. The paper highlights four important challenges for SenSay design, and presents the results of a study exploring one of those issues: item presentation. Results showed a relationship between item presentation style and test participants' subjective reactions to the interface, but no significant effects on participants' task performance. In reflecting on the results of the study, this paper draws some initial guidelines concerning SenSay item presentation
ISSN:1062-922X
2577-1655
DOI:10.1109/ICSMC.2004.1398264