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Speech interface: an enhancer to the acceptance of m-commerce applications
Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain t...
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Main Authors: | , , , |
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Format: | Conference Proceeding |
Language: | English |
Subjects: | |
Citations: | Items that cite this one |
Online Access: | Request full text |
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Summary: | Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers' perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested. |
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ISSN: | 1935-4908 2576-9413 |
DOI: | 10.1109/ICMB.2005.97 |